SMS
Download Message History
The ReachUC Mobility app allows you to download your message history for all numbers or for a specific number connected to your ReachUC user. You may download up to 6 months. Downloading All Messages To download all direct chat messages and SMS ...
Show SMS Target Feature
The Show SMS Target feature of the ReachUC Mobility app provides the user the ability to identify which of their numbers is being used by a message sender. This becomes very useful when there are several numbers pointed to your ReachUC user account ...
SMS Number Sharing
Mobile ReachUC users are now given the ability to share their SMS number with other ReachUC users. This gives the ability to those that have been shared the number, to reply with the shared number as the source (or SMS Caller ID). This will need your ...
SMS Copies or Forwarding Options
If you wish to forward your messages or send a copy to other people you can do this through the Send Copies settings found in the SMS Numbers page of your ReachUC mobile app. You have three destination options for sending copies: ReachUC User, Email, ...
SMS Numbers Page
This page has three (3) sections that contain information and settings that are relevant to SMS for ReachUC. The SMS Numbers page is accessed by following the instructions below: Go to the PBX Pane of your ReachUC mobile app. Click on the PBX Account ...
Distributing Inbound SMS Messages to Multiple Parties
SMS messages can be copied to multiple recipients. However, an SMS-enabled phone number can be assigned to a single recipient only and only the assigned recipient is able to reply to the SMS from that phone number. If an SMS is copied to an email ...
Sending and Receiving SMS by Email
You may request your ReachUC phone provider to assign your purchased SMS-enabled phone number to your designated email address. You will receive the inbound SMS messages sent to your phone number in your email inbox. Your reply to such an email will ...
Sending SMS from Desktop/WebRTC App
To send a message from the desktop/WebRTC app first click on the magnifying glass icon. Then enter the extension number or telephone number of the party that you want to message. Click on the text that says “Create a conversation” and you will be ...
How to Enable Business SMS for a Phone Number
If your account has been Business SMS enabled, you will be able to activate this feature and link a phone number to your extension. Begin the subscription process by sending an SMS message to the phone number with the text ‘subscribe’ (without the ...