New Onboarding Training Education

New Onboarding Training Education




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    • What you need to know about your New Telephone Service

      1. How long will it take for my service to be activated? The activation of your telephone service largely depends on how quickly you complete and send us the necessary documentation, as well as the information required to set up your account. Once we ...
    • Android SMS

      Sending SMS To send SMS – press the plus button in the SMS view – Type the number or choose contacts and write your message and hit send. To send MMS – press the Paperclip button and choose your option. Receiving New Message A popup notification will ...
    • Install ReachUC in your Phone for IOs (Apple).

      1. Go to the AppStore and search for ReachUC. 2. Install ReachUC. 3. Open the welcome email from our system in your email and open the ReachUC. 4. Open the "Complete Setup" link. 5. Enter a new password, confirm the password, and define a PIN for ...
    • Android Keypad View

      Make Calls You can start making calls by dialing a number and press the call button. Extra Call Feature For additional functions, you can press and hold the call button and choose how you want to proceed. Voice calls – Standard calls from RUC app to ...
    • Sending SMS from Desktop/WebRTC App

      To send a message from the desktop/WebRTC app first click on the magnifying glass icon. Then enter the extension number or telephone number of the party that you want to message. Click on the text that says “Create a conversation” and you will be ...