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Portal login information
1-) Installing our Mobile Application / Desktop Application We offer a mobile application you can add to your iPhone or Android phone. This application allows you to maintain your personal cell phone privacy, but still, answer and return business ...
Queue Analytics (Wallboard)
What is Queue Analytics? Queue Analytics (referred to as Wallboard) allows you to manage, share, and customize Queue/Agent statistics dashboards in one convenient location. How to access Queue Analytics Queue Analytics is accessible for Call Center ...
Welcome Email
When Compudile's team has created and configured your business on the telephony portal, each Fax, ReachUC, and portal Manager user will receive a welcome email indicating their username to access the portal, along with the link that will take them to ...
How Do I Use Call Center Reporting?
In this article: Stats Grid Call Center Reports Queue Stats Queue Statistics Definitions Agent Statistics Agent Statistics Definitions Agent Availability Dialed Number Identification Service (DNIS) Statistics DNIS Statistics Definitions Abandoned ...
Login to ReachUC
Log In for Android There is no need to configure another device in your portal. Just log in using your PBX portal credentials. Device Added In User Portal Once logged using mobile app, an extension with an “m” suffix will be automatically created in ...