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1-) Installing our Mobile Application / Desktop Application We offer a mobile application you can add to your iPhone or Android phone. This application allows you to maintain your personal cell phone privacy, but still, answer and return business ...
How Do I Use Call Center Reporting?
In this article: Stats Grid Call Center Reports Queue Stats Queue Statistics Definitions Agent Statistics Agent Statistics Definitions Agent Availability Dialed Number Identification Service (DNIS) Statistics DNIS Statistics Definitions Abandoned ...
Change Caller ID in ReachUC
Change Caller ID in ReachUC Sometimes an employee fulfills different functions in a company for which he may need to handle calls from different departments with different phone numbers. To solve this problem we can activate a special permission to ...
Show Date Created in Google Drive.
Google Drive is having file synchronization problems. When synchronizing the google drive files, the modification date of the documents is changing which can be something that affects the workflow. The temporary solution that our Compudile team finds ...
Microsoft 365 Migration Cost in 2023
One of the first questions our potential customers want to know when they call our company is… How much does it cost to migrate email and files to Microsoft Office 365? Although this is a very difficult question to answer because not all environments ...